Troubleshoot

Warnings

Duplicate name

More than one unit on you site have the same name. This is allowed, but not recommend. Do not use the same name for more than one unit unless you know what you are doing.

Deprecation of function #restart

The unit function #restart has been deprecated. Use #destroy and then create a new unit instead.

Error Codes

Burt unit is missing name

You have declared a Burt unit without name, which is required. The name must describe the placement of the Burt unit, e.g. topbanner”, skyscraper, wallpaper etc.

Invalid cloud key format

The cloud key you have entered is not a valid cloud key format. A cloud key must contain 12 characters, numeric 0-9 and/or letters A-Z.

Regular expression: /^[A-Z0-9]{12}$/

Missing tracking key and site name

You need to call setTracking(key,sitename) in your configuration. If you unsure about this, plesae contact your sales manager at Burt.

Missing tracking key

setTrackingKey(key, sitename) was called, but without tracking key.

Invalid tracking key

setTrackingKey(key, sitename) was called with invalid tracking key format. A tracking key must contain 12 characters, numeric 0-9 and/or letters A-Z.

Regular expression: /^[A-Z0-9]{12}$/

Missing site name

setTrackingKey(key, sitename) was called, but without site name.

Did not find any node with id

You tried to call trackById(id) on an id that does not exist on the site.

Invalid demographics provider

You have specifed a demographics provider we currently do not support.

Supported providers:

  • Burt
  • Cint
  • Cint-NO
  • Norstat (Coming soon)

Unit type is not valid

The type argument you specified for a unit is not valid. The valid types are:

  • ad (default)
  • area

Did not call #setDomain

The domain the script is on was not specified. See documentation for #setDomain for more information.




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